citrix receiver i am able to login but not able to connet

I'm running OSX on a Mac with FireFox browser, and the application doesn't launch when I click on the icon, what should I do?Ī. Hold the 'Shift' key on the keyboard while right-clicking the taskbar icon, and select Maximize Q. Check your Windows taskbar (bottom bar) to see if your app appears. This isssue is specific to PCs (Windows OS). The application started and looked as if it launched (it appears on my taskbar), but it doesn't appear on any window/monitor, where did it go?Ī. If you have verified Receiver is installed, this link may help. If not, the installation files are available from here. After I click on a Citrix app, a '.ica' file downloads instead of launching the app, what should I do?Ī: Be sure to check that Citrix Receiver is already installed on the computer. IS&T does not use this implementation of Citrix authentication / connection management Q. Be sure to check the box that reads 'Do not show this window.' before clicking Close. I'm being asked to 'Add Account' after installing Citrix Receiver for first time use, what should I do?Ī: This box may appear, after a restart, or upon first launching Citrix Receiver. So the Receiver for web was working fine.Troubleshooting Common Citrix Application Launch Issues Q. There is a firewall between the external NetScaler and internal NetScaler that was creating this problem.įor the Receiver for web traffic, the traffic is coming to external NetScaler and to reach internal NetScaler it is using a different network path rather than what was being used for the Receiver and in that path there is no firewall. That is because when the External NetScaler sends a client hello, in response we are seeing 'continuation' with HTTP data in it due to which external NetScaler is resetting the connection with bad SSL record reset code. After the authentication when the external NetScaler tries to send the StoreFront discover request to the internal NetScaler we see that the SSL connection breaks. Customer has an external NetScaler on which the traffic would land and in the session profile of this NetScaler they had pointed the StoreFront LB VServer as Web Interface address and that LB Vserver is hosted on an internal load balancer.

Citrix receiver i am able to login but not able to connet